| Techsupport :
Would you like your web application to be supported by a reliable and capable team based in Mumbai, India and enjoy significant cost savings? And what if this team were to work during your own office hours, if you are in the US or Europe? You could lift the phone and get them on the line whenever you please. This competent team will not only support your requirement or query, but also work along with you to make enhancements so that your business is better served.
Customer Care Team:
We were persuaded to offer this value added service by some of our own valuable clients. As we completed web applications for these customers, and as their businesses grew, the requirement of real-time support was felt. Thus the first Customer Care support team was born. This team is active and provides professional support.
They also serve to enhance these applications. Being a process centric organization, we have set up systems to give you a quality service. There is an efficient call logging and tracking system. Calls are categorized based on priority and we run by target resolution times. The customer is made fully aware of the call priority and target resolution time at the time of logging the call.
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